What do you call a policyholder in Louisiana who has had a claim denied? A Po-Boy. Wow! That is just about the worst joke I have ever written.

Thank you to the Louisiana Claims Association for the invitation to present the Keynote Address at its annual claims conference in New Orleans on June 24. Also thank you to Unified Investigations & Sciences, Inc. for sponsoring my presentation – which examined the ten most significant liability coverage cases of all time.

The conference was superb and had a huge turnout. The LCA folks couldn’t have been more hospitable to me.

What an amazing food city. Besides the conference, I fit in some of Nola’s gastronomic specialties. I had an incredible Po-Boy from Killer Po-Boys (located inside the Erin Rose Bar at 811 Conti), threw back a couple of Nola’s own Abita beer and downed some gumbo and swallowed some oysters at the legendary Acme Oyster House. I also stopped by the Louisiana Supreme Court -- conveniently located one block from my hotel -- to check out the spectacular courtroom. No eating allowed there. The New Orleans Police Department was happy to see me leave given all the extra security and overtime that was needed to accommodate my trip to Bourbon Street.

Thank you again to the Louisiana Claims Association for its wonderful hospitality.

[Drop me a note if you are interested in having me address your company or claims organization. I promise a fun speech -- but very serious in content and learning objectives.]